When supporting a local glamping business this week with their post Covid-19 opening plans, one of the key areas of focus and discussion was communication.
In this context, it was the communication required to allay any fears customers may have about the risks of Covid-19.
Walking round the site with the owners (an idyllic glamping site in a beautiful Wiltshire country location), I was viewing it as a potential customer and not just as a Health and Safety professional. By looking at the site through the eyes of a customer, we were able to confirm that the Covid-19 risk assessment is comprehensive and, that their plans are robust. Most, if not all, of the potential customer concerns have been addressed.

Following a visit from an HSE inspector, this manufacturer received a letter recommending a list of improvements and notification of the intention to follow up with a second visit.

ABR Safety agreed a series of actions and improvements involving risk assessments, plant and machinery with the customer. ABR Safety hosted the return visit from the HSE Inspector, which included a thorough inspection of the operation and H&S documentation.

Christmas is the time of year when, if we’re lucky, we celebrate the season with our families and friends. Unfortunately, it’s also a time when accidents and injuries involving the misuse of stepladders occur. This is as true at home as it is of the workplace.

Whether in the workplace or decking the halls with boughs of holly at home, what should you be checking before you make that ascent with the drawing pins in your pocket and one end of a paper chain over your shoulder? Read on to find out.